As we aim to be a responsible, ethical and thoughtful organisation it seems natural to us that, as information and communication technologies (ICT) continue to develop, we embrace the opportunities we’re presented with to improve the quality, security and efficiency of the service we offer you, our client. If this can help to reduce the harmful impact on our precious environment too, then why wouldn’t we do so?
As a consequence, we’re committed to encouraging and supporting the use of a carefully selected suite of technologies, to communicate with you, store your personal data and exchange information between us. This is typically via providing you with access to a core secure ‘portal’, sometimes used alongside a related means of seeking your approval electronically to necessary documents.
We urge you to use it if you need help of any kind or feel uncertain about the nature or security of the processes being deployed. Rest assured, there’s a human being waiting for you to get in touch and available to speak to you, on request. See below for contact information.