The financial services sector has long relied on the use of printed, posted and signed paperwork, often involving a tradition of one or more face-to-face meetings. Whilst we’re great believers in the ‘personal touch’ we’re also very keen to minimise the generation of unnecessary, harmful carbon emissions, which is the inevitable result of producing and transporting paper, not to mention the additional impact of transporting people. Of importance too, is the fact that we know that relying on paper can lead to unnecessary delay and introduces potential inaccuracies in collating and transcribing important and sensitive private data. Quite simply, what starts life on paper always ends up being stored electronically these days, so we’d prefer to reduce the number of steps involved in the process. Not forgetting for one moment that the sensitive personal information carried on paper, can still easily be intercepted during its physical journey and then all too easily be illegally utilised.
Whilst we aim to be as easy as possible to deal with day-to-day, we have absolutely no desire to reduce the value or prominence of inter-personal relationships, which we know our clients place a high value on. The appropriate use of the latest and easy to use video conferencing technologies has been seen to enhance many relationships.
We hope you feel able to join us on our journey of improving the efficiency and security of our business, whilst also enhancing the service and experience you receive as our client.
